MCI Group Expands Its International Provider Network Across Brazil, Colombia, the Canary Islands, Rwanda and Cape Verde
MCI Group continues to strengthen its international healthcare ecosystem through the addition of new providers in key regions for medical assistance, travel insurance support and cross-border healthcare coordination.
The new collaborations include SERGES in Brazil, LAAS Medical Care in Colombia, Poliklinik Canarias in the Canary Islands, UCB Africa in Rwanda and MediCentro Centro de Especialidades in Cape Verde. Together, these providers reinforce MCI Group’s ability to coordinate medical support in regions where local knowledge, reliable access and fast communication are essential.
For clients, partners and patients, a strong provider network is not only a geographic advantage. It is a practical necessity. International medical assistance depends on trusted local partners who understand the healthcare environment, can coordinate services efficiently and can support patients with professionalism when they are far from home.
Strengthening access in Brazil with SERGES
In Brazil, MCI Group expands its network with SERGES, a medical assistance company with nationwide capabilities. SERGES provides structured healthcare solutions for companies, hospitals, industries and insurers, including occupational health, medical outsourcing, travel medical assistance and medical underwriting.
Its presence in Brazil supports MCI Group’s capacity to coordinate medical attention in one of Latin America’s largest and most complex healthcare environments. For international assistance cases, this type of local operational support is particularly valuable, as it helps connect patients, insurers and medical teams through a more organized response.
Expanding TPA coordination in Colombia with LAAS Medical Care
In Colombia, MCI Group welcomes LAAS Medical Care, a TPA and healthcare services coordination company. LAAS Medical Care offers health service management and traveler support, with national and international coverage and 24/7 availability.
Its services include house call emergency support, general practitioner assistance, specialist care, hospital coordination, medical transfers, repatriations and private transport. This collaboration reinforces MCI Group’s ability to manage assistance cases in Colombia with greater proximity, continuity and local experience.
Reinforcing healthcare support in the Canary Islands with Poliklinik Canarias
The Canary Islands remain a strategic location for international healthcare assistance due to their strong tourism activity and constant movement of international visitors. In this context, MCI Group adds Poliklinik Canarias, a multidisciplinary clinic located in Playa Blanca, Lanzarote.
Poliklinik provides medical services including general medicine, muscular and joint pathologies, dentistry and other areas of care. Its location and multidisciplinary approach make it a valuable provider for cases requiring local medical evaluation, coordination and patient support in the Canary Islands.
Extending regional capability in Africa with UCB Africa
MCI Group also strengthens its African network through UCB Africa, a TPA based in Kigali, Rwanda. This collaboration supports the Group’s broader objective of improving coordination capacity across Africa, a region where medical assistance requires strong local understanding, trusted contacts and adaptable operational support.
Rwanda is becoming an increasingly relevant hub for regional development and healthcare coordination. Having a provider partner based in Kigali helps MCI Group improve access to local assistance resources and strengthens its ability to respond to cases in East Africa with greater regional awareness.
Supporting medical access in Cape Verde with MediCentro Centro de Especialidades
In Cape Verde, MCI Group expands its provider network with MediCentro Centro de Especialidades, a specialized medical center located in Mindelo. MediCentro offers a wide range of healthcare services, including imaging, laboratory services, surgery, cardiology, neurophysiology, gastroenterology, ophthalmology, hospitalization and ambulance support.
Cape Verde is an important destination for international travelers and a key location for medical assistance operations in the Atlantic region. The addition of MediCentro strengthens MCI Group’s ability to support patients requiring specialized care, diagnostic services and coordinated medical attention on the islands.
A stronger ecosystem for international medical assistance
These new providers reflect MCI Group’s continued commitment to building a reliable, practical and internationally connected healthcare ecosystem. Each provider contributes local expertise, medical capacity and regional knowledge that help improve the quality and efficiency of assistance coordination.
Through partnerships like these, MCI Group continues to reinforce the core elements of its service model: faster access to care, stronger provider coordination, better case management and more reliable support for clients, insurers, assistance companies and patients.
International medical assistance depends on people, processes and trusted relationships. By expanding its network in Brazil, Colombia, the Canary Islands, Rwanda and Cape Verde, MCI Group strengthens its ability to respond where support is needed most.
